Returns policy

At December House, all sales are final except in the circumstances outlined below. We do not accept returns for a change of mind, including personal preferences about colour, style or size.

Damaged, faulty or incorrect items

We want your order to arrive just as it should. Returns are only accepted in the following circumstances:

• The item arrives broken or damaged.
• The item is faulty.
• You receive a different item from the one you ordered.

If any of these apply, please contact us on WhatsApp as soon as you notice the issue. Include your order details and clear photos of the item and any damage so we can review the issue and arrange an appropriate resolution.

Please contact us before returning any item so we can confirm the next steps.

This policy does not affect any rights you may have under applicable UAE consumer protection laws.